What is your No Questions Asked return policy?

We understand that buying online can be tricky, and we want you to love your purchase! That’s why we offer a hassle-free 15-day return policy for all unused and unworn items—no questions asked. However, please note that made-to-order gold jewelry, personalized jewelry, rakhi, perfumes, candles, coins, Silver Highness Chain For Him ,Silver Byzantine chains for him, and God idols are not eligible for returns. Items must be returned in their original packaging and remain unused. Besides, any FREE gift needs to be returned as well if your order value goes below ₹2199. Refunds will be processed after a thorough check of the returned items as per GIVA’s policy.