What is the refund procedure for returned orders?

We initiate the refunds within 48 hours of us receiving the product in our Warehouse.

For Prepaid orders: Refunds are initiated directly to the original payment source.

For COD orders: Refunds are initiated via a Razorpay Payout link, which we share with the customers who opted to return. Please enter the correct details in the link and choose the mode of accepting payment.

For Wallet orders: Refund will be done back to the wallet. Please note that wallet refunds cannot be done to any other payment source in line with RBI guidelines.

For any combination of the above: All refunds will be done in the same proportion in which the payments were received including partial refunds.