I placed the order by mistake, how can I cancel it?

To cancel your order, kindly Follow the below steps:

Firstly, Visit the GIVA Website > Navigate to the Account/Profile section>Log in using your registered email address. Once logged in, you will be able to view your active order and find an option to cancel against your order ID if the order has not been processed yet.

Also, To cancel an order through the app here is a video link to help you how you can cancel the order: https://youtu.be/Nry5xYWmFqo