Can I cancel my personalised jewellery order?

We want your personalised jewellery to be perfect, which is why once the production process begins, we are unable to cancel the order. As each piece is custom-made based on your specific requirements, reversing the process becomes challenging. We kindly advise you to place your order carefully, double-checking the finish, spelling, and character case to ensure complete satisfaction. Your happiness with your personalised jewellery is our top priority, and we appreciate your understanding in this matter.